Our Hosted Cloud Based services adhere to standard security clauses acceptable in IT industry.
All the records on Platform are automatically truncated once the trails are passed on to the customer API Touch points
Success of the service is largely dependent on the effective functioning of network service providers' infrastructure, network coverage and the recipient's mobile handset
We do not encourage developing of private information use cases on this platform being a social media platform without implementation of high levels of security standards. We can assist you on case to case basis to evaluate the same.
We cannot be held responsible for possible, temporary, unavailability of Botlite connectors to Messaging Apps. Please refer Clause 1.1
The Activation of Botlite will happen between 48-72 hours from given availability by the customer
once the Botlite instance is setup the number cannot be changed
Business Name provided for Botlite cannot be changed at later stage
The Botlite number cannot be installed or used in daily purpose or activated at any stage on any device
SIm card should be kept active for 48 - 72 hours in a spare phone for whatsapp code retrieval from time of advised availability
Sim card should be kept handy for any future upgrades or maintenance
Restrictions on use. In some countries there are legal restrictions that apply to electronic communications. It is your responsibility to ensure that your conduct is legal.
Delivery. During transmission, electronic communications may flow through the systems of several mobile networks. An electronic communication sent by a mobile phone user is considered to be delivered when it is submitted from our system to you. We will try to ensure uninterrupted and continued use of our services; however this is largely dependent on the effective functioning of network service providers' infrastructure, network coverage and the recipient's mobile handset.
Emergency services. We do NOT allow you to access any 911 or similar emergency services. The services are not intended to replace any primary phone service, such as a traditional landline or mobile phone that may be used to contact emergency services.
The following list gives examples of illegal, abusive, interfering or otherwise unacceptable or inappropriate behavior while using our services. When you use our services, you must not:
In the delivery of Botlite Connector service to Messaging Apps(Whatsapp) , depends on the possibilities of those provider's feasibility to make a successful connection to their Messaging platforms. Messaging providers can take technical actions that may result in a non-functioning or defective functioning of the Connector service. we can therefore not guarantee the (uninterrupted or error-free) availability of the Connector service and customers use this service at their own risk.